You have the possibility to return the items you bought on the website if they are not to your liking.
You have a time frame of 14 days following the day after you received your order to send it back - the postmark date shall be considered proof. To send us back the item(s), you have to do it within 14 days following your decision to withdraw.
We ask that you respect the following conditions:
- Do not return items that have been worn or used
- Send us the items properly packed along with all the tags and accessories received upon delivery
- Respect the returns procedure defined at Buissonnière.com
- To help you, you can include the printed, filled-out, and signed return slip. Click on the link below to open the slip.
- Items must be returned to the following address:
E-shop, Buissonnière S.A.
Boulevard de l’Europe 145
1300 Wavre, Belgique
The return method is up to the customer and at his expense.
If you choose to send your parcel via Bpost, please be sure you notify the agent at the post office that it is a return for Buissonnière. This will allow you to benefit from a special price for your shipment.
Items shipped back within 14 days, following the conditions mentioned above, will be fully refunded
If you wish to exchange an item, all you have to do is ship it back to us following the steps described above. After receiving your reimbursement or your purchase voucher, you can reorder via our website.
You can also go to one of our stores in order to exchange your item.
Return slip :